Princess Cruises Cancellation and Refund Policy If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Viking River Cruises Cancellation and Refund Policy PaperSniper4, December 19, 2021 in Princess Cruises. Guests will automatically receive the FCC if the refund option is not chosen. There are six sailings canceled, including those that are combinable. Any other pre-packages not purchased with the cruise fare will automatically be refunded. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. I hope to never have to deal with a cancellation again. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. Because the only concern you should have on vacation is how to get the most from your time away. That amount was the deposit I made plus the insurance I bought. So we opted to not wait and canceled outside the 30 days. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . I don't expect to see it for a couple of months, but I will continue to check every week or so. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Another one bites the dust! No surprises there. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. Booked Royal a month ago to replace my Eurpe cruise! As of right now they have the Coral, Grand and the Majestic in Australia later this year. Princess cruise Feb 2022 - Cancel for any reason with Princess FCCs are non-transferrable but may be used to pay for others on the same booking. Princess New Cancellations as of March 14th 2022 - Princess Cruises Staffing Shortages Force Princess Cruises to Cancel - TravelPulse If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. For. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Princess Cruises Cancellation Policy: Can I Get a Refund? For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). "Over the past year we have operated hundreds of cruises thanks to the . Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . I have flights to Vancouver - return from Hawaii. So now we have been canceled again. Its a convenient way to help ease your worries before setting sail. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . ALL RIGHTS RESERVED. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. Cruise Line Cancellation Policies: A Closer Look When it comes to Royal Princess, the cancellations impact multiple sailings. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. I know it takes time to get ships ready again but I would have thought 2023 was safe. 1 Non-insurance feature provided by Princess. I am very surprised that these Australian cancellations have been decided. Yep, our Pacific Coastal on Majestic in May 2023 was axed. The line did not go into further detail. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. They have each received any money owed back on their credit cards already, for excursions and specialty dining. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. If you dont book during that time, well automatically refund the FCD to the credit card used to purchase the deposit. 3rd time my Enchanted Princess is canceled. I think for this cruise we will wait until it really goes. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). It was rescheduled for April 2022 and then rescheduled to April 2023. A Princess spokesperson said the changes were made due to "labor challenges." Started June 21, 2021, By What are Cruise Credits? - Princess Cruises COVID-19 Guest Protocols, FAQs + More at Carnival Cruise With the insurance, no, I don't expect it to be refunded since I used it to cancel. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. I booked a Princess cruise about a year ago. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. Princess Cruises 2023 2024 - Planet Cruise Some Princess Cruises cancelled in San Diego | cbs8.com Canada. Decide where to go, when, how long, everythingthe choice is yours! Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. This plan provides insurance coverage that applies only during the covered trip. . View our Book with Confidence Cancellation Policy. Keep checking your account on PCL website. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. Princess Cruises - What is Included? Food, Gratuities and More Updated October 20, 2022 We want to make your vacation the best it can be. Daily gratuities are not included and are added to your onboard account each day. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Due to the ship being redeployed to the U.S.. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Need help? According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. I thought there was a new number for us to call! Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Edit your princess cruises refund request form online. Princess Cruises Cancellation Policy: Can I Get a Refund? Sorry, meant that I wonder where the Royal will go AFTER Alaska. Contact Us: Princess Cruises Why do Florida residents receive cruise discounts. And that FCC expires 5/1/23. When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. . Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. PRINCESS CRUISES. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. However, like others in the global travel industry we have experienced some labor challenges.. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. Princess is always telling us to book early for the best prices. We'll send you a weekly newsletter to your inbox. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. The lesson I've learned is to wait, book late and get a better price. Princess Cruises Updates Protocols With Immediate Effect Keep asking questions in case the website hasnt been updated. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Several Cruise Lines Extend Cancelation Policies on Cruises Learn about the types of cruise credits and how to use them. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. Many tested positive and were put in quarantine cabins for the remainder of the cruise. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Princess Cruises: Princess Vacation Protection - Enjoy Even More Peace Princess Cruises is an American cruise line owned by Carnival Corporation & plc. I got back around 90% of the cruise with a refund to my credit card. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain We want to make your vacation the best it can be. Full Refund Time Frame. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. Posted 13 hours ago. Ill remember that for next time, or I suppose I could pursue it now. Azamara Quest. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. Cancellations. . The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Until I see it at Princess.com it's unconfirmed. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. To apply more or if you prefer not to use your FCC, please call our Contact Center. 03. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Share your form with others. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. 42 days or less, or non-appearance. LACruiser88, March 14, 2022 in Princess Cruises. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. . How long will it take to get my refund or FCC? The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. Should I think our cruise is a go or not? The drink package included with Princess Plus covers beverages up to $15, while Princess Premier covers those up to $20. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. Learn more about our commitment toCruise Health. 01. That's where Cruise with Confidence comes in. Disappointed with Princess - Princess Cruises - Cruise Critic Community Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. I paid the deposit at that time, and made the final payment a few weeks ago. Royal Caribbean | Cruise with Confidence - Cruises.com What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. The cruise line has also recently changed its protocols in Alaska. We'll send you a weekly newsletter to your inbox. You will be able to leave a comment after signing in, By I think Princess also calls it Book With Confidence. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. And the photo package offered with Premium includes unlimited digital . In either case, if you've booked your own airfare, you will have to contact your airline. Q: What if I want to cancel my PVP coverage? Call 1-800-Princess or contact your Travel Advisor. Started August 27, 2021, By Princess Cruises: Standard Policy for Cancellations, Refunds & Final Princess Cruises Cancels Multiple Sailings for Two Ships We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. If you have any questions about your current coverage, call your insurer, insurance agent or broker. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Senior Editor, News and Features. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Log in to My Princess to view your Future Cruise Credits and Deposits. We got a credit which has to be used by the end of the year. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Cruise Lines Adjust Policies for Early 2022 Sailings View Cruises. . Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. //]]>. . Princess Cruises Changing Deposit Policy in May - Cruise Fever Received Princess notification of my cruise they cancelled. Princess Cruises - Wikipedia We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. So, what happens when you book a Princess cruise and have to cancel it? With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. I wonder where the Royal will go? Cancellation and Refunds. Princess Cruises Cancels Sailings as Ship Returns to the U.S. Early Princess Cruises | COVID-19 Protection Program Once that FCC appears, I will share the amount and the expiration date. Got it thanks, we did decide to cancel and rebook using CwC. In fact it was the opposite. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. I was told by my TA that that amount would be issued within a few months as a. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. Princess Cruises Coupons 2023 (40%) - March Promo Codes - CouponFollow Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. Looks like the Ruby is going to spend a winter season in Galveston. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion.
