Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. LOL! Learn more. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. Home Company Locations Phoenix Concierge Services. Hey, you only live once! Did you mention that you love grapes? The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. Norwegian Encore Deck Plans, Layouts, Pictures, Videos Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . A line-by-line guide, The 5 best cabin locations on any cruise ship. As first time suite passengers enjoy the services offered - on the next cruise. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. realize that you can be selective about all those services but find out what level you like to be pampered at. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Plates, glassware, setting up food, etc. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. The service operates as a dedicated phone line, available . ft.*. NCL introduces concierge service for top guests - Travel Weekly While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Thanks to all. Think of it this way. Help you plan and execute a cocktail party you host in your suite. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. Does NCL track this activity? The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. A, This is a question than I hear many first time cruisers ask but luckily we've never had. This site does not include all credit card companies or all available credit card offers. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. Plus, your own feed of TPG content. to observe the boarding process and see how smoothly it worked. Everything You Need to Know About the Haven on Norwegian Prima Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Hello all, my parents (90 and 77) still enjoy cruising. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. By After the party, they will clean your suite while you enjoy the ship. He/she isn't just "yours". They also explain how you access certain parts of the ship so, for . What is the cheapest month to book a cruise? The Haven has plenty of space for guests to lounge and relax. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Look for the connecting stateroom icon. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. By We've booked a suite next year, a spa suite. The same cabin called 3 times. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Luxury bath products in stateroom bathrooms. ft. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Phoenix Concierge Services - One Concierge Or relish a quiet moment after the kids retreat to their room. Your butler is there to make it happen. What it takes to get concierge lounge access on a cruise ship DECK 20. These Guild of Professional English Butlers are among the best anywhere at sea. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. This will greatly affect the level of tips that you are expected to reward their service with. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. An aft-facing suite would include a butler/concierge. Is Disney Cruise Line concierge level worth it? You will be able to leave a comment after signing in, By CC Help Jenn We enjoy eating in the restaurants more than we would the room. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Butler and Concierge are not included in the Daily Service Charge. .One family cruise we were in Cagneys. Part Time Real Estate, Leasing Consultant. Guide and tips to Norwegian Cruise Line's The Haven Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. They will also bring. What they can do though is virtually everything in between. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! To find out more, please, Traveling with a group of people? Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. You'll feel like a VIP -- and you are one! Available on Norwegian Dawn and Norwegian Star. The butler is your personal host during the cruise vacation. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. I hope those neighbours tipped him well as he was so devoted. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. Dine together as your butler serves a meal from our special Suite menu. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. What You Need To Know About Cruise Butler Service On Different Cruise Lines While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. Celebrating a birthday, anniversary or honeymoon? Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Started June 21, 2021, By The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. To add to the above, your butler and concierge are shared with other guests. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. ft.*, the Deluxe Owners Suite pampers up to six guests. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. If people keep their expectations down a little things would be better for all. What's the difference between a cruise ship concierge and butler? Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. ft. Owner's Suite with Large Balcony Sleeps up to 5. But the extra services are the real reason cruisers love Disney's Concierge level. This may be something that is a difference between European standards and American. Priority when reserving restaurants and entertainment onboard NCL vessels. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Luxurious details such as platinum keycard to stateroom. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. Actual amenities vary by ship and category. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. Your butler can also help with in-room parties.
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