I fully understand that there is an art to being properly organized when it comes to the availability of supplies. Talk to the interviewer about how you can maintain that appropriate balance for yourself. This approach has greatly reduced in-house issues related to communication. You've done well by answering diplomatically. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. I make sure the on hands are right for the computer to order what's on auto order. It has kaiser questions . As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. ", "I see myself as a compassionate person; I see more than a sick person picking up their prescription. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. That question can start up a great conversation, and you may learn a thing or two as well. We do not claim our questions will be asked in any interview you may have. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. 2,417 Kaiser Permanente Interview Questions & Answers (2023) Also, for every month with zero sick days, a bonus was added. Tell me about yourself. I was nervous that I was not using the proper equipment during high-exposure risk procedures. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. I love working with like-minded people who set challenging goals for themselves. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. ", "I was helping a customer once who came to pick up her injectable prescription. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. Just like when I fill, I make sure the bottles are organized and in their place.". It sounds like you have the experience the interviewer would be looking for. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Would it ensure efficient workflows or more timely responses to other departments? While I've listed several general options here, you don't have to stick to standard role divisions (i.e. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? I think the right answer is, 'of course, but not for long!' As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. ", "I am super focused when I am stressed so I can make sure everything is done and correct. By consistently rejuvenating in this way, I can give even more energy when I am at work. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. Then I organized and effectively communicated this information with my attending. Upon first taking the call, the patient was name calling and yelling. I believe that, if asked, my colleagues and supervisor would say the same about me. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. I have trained myself to adapt my communication style, so a patient gets what they need. Browse questions (57) Ask a question. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? ", "My position at Kaiser is a Radiology Physician Assistant. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I grew up in a fairly homogeneous town in Montana. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Every day I learn something, and that's because I choose to get better. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. In my current position, I am not the most persuasive person on our team, but I am highly creative. Sign In. ", "I work good with minimum supervision, but I also enjoy working with a team. This process helped make our project a success in the end. What questions did they ask during your interview at Kaiser Permanente? I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. One for the clinic, one for me, and one for the patient. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. Explore. ", "You are searching for someone with 5 years' experience and I have two. ", "As a certified pharmacy tech, I have to continue learning. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. I work good under stressful situations, and I'm good at resolving patients' problems.". Attire. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. It seems you have found that balance. Kaiser Permanente is 100% focused on the service that they provide to their patients. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. Finally, end your response by talking about the positive outcome. What resources do you prefer to stay on top of industry trends and changes? ", "Once I was filling a prescription for 90 days 90 tablets. I love my job. I hope to involve them in various Kaiser community volunteering opportunities.". Asked November 29, 2021 ", "I dislike when there's work politics. In leading this project, I gathered a diverse team around our clinic that went through a rigorous process of defining the problems and creating solutions to those issues. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. Text Message Reminder Program If I promise any follow-up to my students, I do so in a timely manner. I understand that it's part of the job. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. You also made sure to take action so that this did not happen again. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. "I dislike working in a negative, low morale environment that is plagued with office politics. Great answer! Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. ", "Delivering bad news to a patient is very difficult. You can begin with your recent education, family life, volunteer work, or talk about your travels. These experiences have really opened my eyes to working with people from backgrounds different than myself. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. You are showing the interviewer that you are highly capable in either situation. Hiring Age. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. With the new information you have gained during the interview, think about the job and consider if the offer is what you need and want. What does it mean after your phone interview. My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". ", "This is a great question. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. Questions and Answers about Kaiser Permanente Interviews Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. What health systems can learn from Kaiser Permanente: An interview with ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". Interview questions and answer examples and any other content may be used else where on the site. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. It is not the ideal situation, but I have always adjusted for the good of the team. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. "I once worked in a very difficult environment and toxicity really started with our leader. Very nice answer. Also, avoid telling the interviewer that you get along with everyone all the time. Application Timeline | Kaiser Permanente Bernard J. Tyson School of In a positive tone, discuss how you made the situation work! If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. If you have a criminal record, you must disclose this. I'd be curious to hear if your department had any needs in this area. It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. I used the facts and not emotions to explain the reason for his delay. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. 1 / 41. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. We told her we were going to order it and it was supposed to be there that day. Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. ", "Yes, I handle all of these administrative tasks in my current role. But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. ", "Outside of my career, my priorities in life are my family and being outdoors. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. 35 Kaiser Permanente Interview Questions (+ Answers) Very good answer! Behavioral 2. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. "In my most recent position, we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. List several ways that you receive your industry knowledge and stay on top of trends. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. We wanted to create a resolution with this person. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. I make sure to practice empathy. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. This sounds like a very collaborative workplace. My ideal environment is organized, collaborative, positive, energetic, and encouraging. By initiating an open conversation with this person, we were able to uncover his need. These are exactly the steps that an interviewer would be looking for. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. ", "I like my job, and I enjoy what I do. If you want to ace your upcoming interview, practice with our topical-based interview question sets. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). Dates shown above are approximate. While working with patients, the difficulty usually stems from fear of the unknown about their health, I try to be more empathetic and talk to them truthfully about the procedure. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. I took these methods and incorporated them into our setting. When I need to relieve stress, I will take a walk to get something to drink or turn on some soft music.". Healthcare is not a place for gimmicks because health is precious and irreplaceable. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. Kaiser Hiring Process: Job Application, Interviews, and Employment Have a question or concern? Therefore, any date prior to 2019 might not be accurate. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. I'm a good listener, and my coworkers and patients like that about me. But this is usually just for transitions. Most Asked Kaiser Permanente Interview Questions and Answers When have you had to adapt to change in the workplace? Second, I want to be the best at what I do. They expect their healthcare providers and staff to be an integral part of these communities as participants and leaders. In addition to this podcast, I also subscribe to a couple of industry blogs. Are there specific Kaiser volunteer opportunities you'd be interested in? I am a competitive individual and enjoy keeping fit. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. "I believe I could improve on some technical skills including Excel and Word. Consider sharing how patients react to the way you communicate. It's professional to take a few minutes after an encounter like that and let those emotions come and go. Kaiser Permanente Interview Questions (2023) | Glassdoor Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. ", "I was working in a clinic where the primary population was low income. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Talk about your qualifications and skills that will help you to do this job well. How to nail an interview with a chatbot - Fast Company A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. Than they call you for a second interview. I am warm-hearted, responsive to my patients' needs, and always empathetic to others. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. I am an attentive listener and a compassionate caregiver. Your work history sounds strong, and it seems as though you are very loyal to your work. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. I have always been great at working behind the scenes with the result being efficiency for others. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. Custom Care & Coverage Just For You | Kaiser Permanente If they want help, Ill help any way I can. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. Do you tend to take on a formal leadership role or tend to lead by example in more of a supportive position? I also dislike when the morale of the lab is low. The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. This helps the interviewer evaluate how quickly you could assimilate into the team and how your approach to work would fit with the team. Every person I care for has a story. I understand and agree that Kaiser Permanente may verify any and all information that I provide. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. Answer dates might appear two to three weeks before they were published. My idea was to talk to users of EHR systems at all levels. ", "I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. At Kaiser Permanente, integrity is held in the highest regard. That way, it's easier to transition care, and the patient has all their info in the same place.
Pour House Happy Hour,
Do Stinging Nettles Hurt Cats,
Articles K