You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Giant Eagle has extremely terrible customer service. I had to go to Kroger to get a cake for my granddaughter. Giant Eagle Grocery in Washburn, TN with Reviews In recent years they've started carrying more organic and vegetarian products, which is great. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. The store manager Brandon did nothing! I have been going back and forth with customer service about a $10 bonus perk i never got. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. ( im on a fixed income its important! Submitting a response indicates a willingness to work with customers to make things right. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Please update the website to indicate when a service is not available during regular business hours. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. I have had other items before. Out of 477 Giant Eagle employee reviews, 70% were positive. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. The rudeness of store associate and unwillingness to help. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. Hello Shop & Save. My family work there. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. So, off to Rite Aide i go! My family member luckily get only one 15 minus brake a day! I do not like going to this Giant Eagle! She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. If y'all know what store this is then you know what goes on there. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. So i am very confused and frustrated. Giant Eagle, (store #4029). Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. User; Business User; . When you get there, your groceries are ready. 5-7 minutes he was gone. I have made 3 complaints to your service department about the condition of your in store wheelchair. this item is currently being modified/updated by the task: derive . I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. I flipped. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . if customer service reviewed purchases they woul see all are made in my name with my debit card. DOUG?greatfront of house mgr. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. The associate said to go ahead. Two weeks later (today) the same product cost me $6.39. On pick up on Dec17 prices increased. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I am left with a $139.99 gift card that I cannot use because it does not have a pin. That's just plain irresponsible and rude. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Our only son was born @ Magee Womens Hospital in Pittsburg . Jan 26 2021 The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Start your review today. Then I either stand and wait for half an hour or have to come back another day. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. They bring them out and put them in your truck for you. Verification can help ensure real people write reviews about real companies. I mostly shop at giant eagle for gift cards to earn fuel back. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I would like to be refunded for the costs of the product I never got. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard Phone number +1 724-942-2802. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. everytime i go theirs always issues! (being the thing that will keep me out of the store.a cashier was as sick as a dog. This is the email I received 12/14/22: I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. Everyone is so polite and friendly. I STOPPED SHOPPING HERE During the pandemic because prices are so high! Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Customer Reviews. GAS. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber Order submitted Dec 15. Giant Eagle reviews & complaints. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. So I did this time. We would like to show you a description here but the site won't allow us. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone In the meantime no follow-up with me. 20 Things You Didn't Know about Giant Eagle - Money Inc We pulled up behind a car and waited 20 minutes! Pay is not enough and they use you as a tool rather than a hard working human being. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp Its unbelievably immoral and despicable! It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Poor quality produce for the price Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Desired outcome: Toggle navigation ctMobi - Find a local buinsess in your area. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. And the person who answered was named Morgan, a female. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. I placed an online order for a cake at your location in cleveland on Chagrin rd. They can't because it's simply laziness. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Something needs to be done, even when waiting in line at location you hear people complaining about it. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. They were VERY rude to say the least, there was no need for it. They formed a company called "Eagle Grocery.". You can use the phone app to let them know you are on your way. File a complaint. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. Category Food & Beverages. Same person who called me answered. WHY would you allow such a sick person to work and spread germs to your customers???? Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. i don't have a complaint as much as need advice. It's so fast and easy. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Learn how the rating is calculated 1 complaint. For that, Im lucky! Unknown, 2 Complaint(s) What they do NOT tell you is that now, if you buy one, it's down to $1.25! 38 complaints closed in the last 12 months. I love that the fruit and vegetable selection is top notch. I can't help but to notice a 1 star for most of the reviews. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Thank you. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Annette S. First off the staff should at least attempt to look busy but there are little ears everywhere. The butchers are LAZY! This pack was so dried out, and the breading so hard, that you could hardly eat it. The Pharmacist & Staff are very professional & friendly. We cannot discuss details around this or any situation that may be under investigation. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. What they do NOT tell you is that now, if you buy one, it's down to $1.25! First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. It was on a Tuesday. Share your photos and videos with others to prove the truth of your words. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Well guide you through the process. Nov 25, 2022, 12:13 PM PST The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. Giant Eagle Grocery Store Hours and Location info near Indianapolis. You're always welcome here I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. 0 Views . Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle A multibillion dollar company has scammed a consumer out of $200 Desired outcome: It goes against our guidelines to offer incentives for reviews. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. (419) 843-7296 182.32 mile. Fresh food. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. For example, pharmacy business hours are 8a-8p. Theres no reason I should be getting the runaround like this from a big company like this. Read full review of Giant Eagle and 1 comment. Questions Post Question There are no questions yet for this company. ) I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. GIANT EAGLE - 14 Photos & 22 Reviews - Yelp The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Giant Eagle Customer Care Giant Eagle's Customer Service is despicable! Every one of the wings had at. Category Food & Beverages. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Very abrasive. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. This Giant Eagle is in Blacklick Ohio on E. Broad. Getgo employee do not have lunch break in 2 years. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . I fought over the phone and through email for 2 weeks, when I asked for a refund. Author: Pittsburgh, Pennsylvania. My husband and I tried to eat it but ended up throwing most of it away. Giant Eagle has 37,000 employees. Gain trust and grow your business with customer reviews. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? No, it is too hard for them to comprehend. At first, it was alright, but it progressively got worse along the way. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. It was never added on. Regina Zajac, [protected] [protected]@zoominternet.net. Thank you. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. That is a 70% increase. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle Flu shots are only available from 10a-6p. Thank you for contact support. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The associate was extremely rude to me. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Columbia Sportswear For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When empty the cart basket closes. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . This was about 6:30pm. Not a good look for Giant Eagle. Here are 20 things you might not know about Giant Eagle. This is not acceptable. I explained exactly as above and as she is my child - its really no ones business. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office Rude staff Learn how the rating is calculated 1 complaint. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. 2023 Trustpilot, Inc. All rights reserved. I just came back to Giant pharmacy after being with CVS. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. The store is in Brooklyn ohio. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Desired outcome: I have been a customer for Giant Eagle for a very very long time. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. We have researched this matter and added thecoupon to the consumers advantage card. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com I am actually highly disgusted with this kind of customer service and hope this won't continue . The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. The company even offers refills for pet medication. They never want to cut the meat that's available. Leave a review. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. In hopes to fix this issue for me and other customers for future. AND i understand some giant eagle's are charging for those bags! This is over a $300 charge. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. 8% of Giant Eagle employees are Hispanic or Latino. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. After picking up the order, I realized that none of the substitutions or the additional item were there. DOWNLOAD OPTIONS download 1 file . More or less told tough. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. 261 7008. I did. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I get another sticker for my window. I didnt see any signs about that. I have a family to feed and I am very upset. Please get rid of this person. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. ********* ******. Older lady mid 50s, blond curly hair, blue eyes. The employee came up to me after my cart was full and I was almost ready to check out. Share your photos and videos with others to prove the truth of your words. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. ADDITIONAL LINKS Hope the conversation the 3 associates had was very good. This complaint was posted by a verified customer. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. The first transaction that I did online in fact, did go through. This happened on November 6th, 2022. at around 1600. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Digital coupons only STINK! Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Can you imagine what I think you can do with this lousy idea?! The next best thing would be some sort of response just so I know you are aware of my issue. . He blewup at me " i was just trying to help" i said in a very rude way! My money is already low and they literally took this money and Im having one heck of a time trying to get it back. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I called the store. but 2. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. I then went to the customer service desk and asked for a manager. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. I was very upset. I got an email stating that all sales were final even though it was just a glitch in the system. Like im bothe ring you! Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. This is unacceptable. Block Spam Calls. Everyone I talk to keeps telling me they will get back with me the next day. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. It was for curbside pick up. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Another rep told me it's a health insurance issue that they can't do anything about. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Makes me appreciate Kroger even more! GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. You sure have your priorities straight. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Tip for consumers:Please be nice to the people that serve you. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. You will lose me and many others who despise having to use pc, etc to see your weekly special info. Ripoff Report Needs Your Help! I would give no stars but a minimum of one star is needed. We also ensure all reviews are published without moderation. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Jason (Columbia US) The business became a success, and by 1928 there were 125 stores established. I buy brand name wines and medicines and detergents at this store and its also in walking distance.
Ghirardelli White Chocolate Powder Recipes,
Root Phone With Termux,
Disc Golf Pro Tour 2021 Standings,
Joining Navy With Conditional Green Card,
Articles G