My hatred for this company will never end and I will tell anyone and everyone that will listen about this. I was assisted by carlos today in my want to purchase 2 luke bryan tickest for wed july 27th in gilford New hampshire I only had to tell him what section i wanted and how much ibwanted to spend and he found me the best available that met my requests! Paid over $300 to an event that was postponed minutes before it was scheduled. Dont use this site they are horrible. How has everyone's experience been with Vivid Seats? : r/phish - reddit until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. He said I should post the tickets for sale. We encourage you to monitor your bank and email for further updates on your order. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. They won't refund me or get me two tickets together. Will be buying more tickets from them in the future. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Please Refund at least $1000. If you order in enough time, youll have an opportunity to react and/or make alternative plans, if necessary. As of Oct. 13th 6:38 pm I am unable to access my tickets. Ticketmaster vs StubHub vs Vivid Seats, etc. All the same? Complaint from Mike D on 30 November 2022 about Vivid Seats in category Online Services The following is a chronological timing of the events that occurred: September 26, 2022, at 7:33PM - I received a ation for Order 47579325 for the Vegas Knights hockey game that was scheduled to start at 7:30PM. After reading review about Vivid Seats I was extremely skeptical but decided to take my chance anyway because they had the cheapest tickets for The Judd's Final Tour in Lexington, KY. Vivid Seats denies these . He checked several times and assured me that the seats were handicap. Vivid Seats: Reviews, Complaints, Customer Claims, Page 3 | ComplaintsBoard While we understand that resolution was not ideal based on your request for a refund, we hope this helps to clarify the delivery timing of your tickets and our reasons for our original decision. Suggest you use another ticket broker. Vivid Seats - Fraudulent agreement / promises made for a full refund I asked to speak to the manager, told me there was no one above him. Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. I never received my tickets but was charged for them. 10.1K Ratings. Ren was very helpful answered my questions and helped me get the tickets I was looking for. We can also confirm a previous advocate already shared with you that your tickets were delivered to the provided email at the time of purchase. On the BBB, VIVIDSEATS has over 100 complaints over wrongful billing, just in the last 36 months. Vivid Seats | Event Tickets - Apps on Google Play Got us a great deal on our tickets love this company. Abel helped me and made the process easy. TLDR: They dont allow order cancels if you make a mistake and wont do anything to help you if you need to sell the tickets you bought forward after you reviewed seats on different sides of the stadium. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. I received an email a few days before the game to "Confirm my email". The. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. I never will again. We assure that you and your partner will be able to sit together. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Ive only purchased tickets from this site twice. Complaint about Vivid Seats? File now, we help resolve it! He booked my tickets at the same section, almost same prices that I tried to purchase at the first time. The moment you hit submit, they have your money and will not refund. Unsubscribe at any time. GAME WAS NEXT WEEK. Vivid Seats Reviews Since 2001, Vivid Seats has been helping sports, concerts and theater fans experience it live. The company was founded in 2001. However, many people buy tickets on behalf of friends or family, or have others accompany them to the event, so in this case your name does not need to be printed on the ticket. I quickly realized my mistake and went to cancel my order but I guess they dont believe in allowing buyers to cancel orders. Looking for the best way to buy and sell mobile tickets? I wasnt sure what that meant and they informed me that by clicking view tickets on the email they sent me to confirm my purchase I had accepted the tickets. I highly recommend purchasing tickets from a verified seller on Vivid Seats. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. Finally got my tickets and had a great time speaking to the very helpful gentleman. I want my $1,500 back in my bank account. The tickets I purchases were only $35.00 a piece after fees and taxes, the same tickets on Ticketmaster were listed for $170.00 a piece after fees and taxes. The request was put. 2023 Trustpilot, Inc. All rights reserved. I wish you didn't exist. Over 100 million tickets sold. Vivid Seats has not responded to my email. The 100% Buyer Guarantee promises the ticket purchase is secure, the tickets will arrive before the event date and the tickets are valid. I then I received an electronic transfer notification which I followed through on. I asked to print the tickets for my group but was told I had to use the electronic system. In this guide, I will be reviewing Vivid Seats in detail. These people are thieves and liars. Also, VividSeats says all orders are 100% . If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. We invite you to reach out to our online support team by social media. Vivid Seats: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Vivid Seats Reviews | 9,001 Reviews of Vividseats.com - ResellerRatings We look forward to receiving that documentation so we can review your order again and work together to reach a resolution. Had rented a room just for this event. The third party did not send us the electronic tickets. For 2 and now the event is selling them for 25$$$!!! Especially since Vivid. Any shipping fees associated with transferring the tickets are the responsibility of the buyer. I bought tickets 2 months in advance. After all, I selected that I wanted "2" tickets not "1". and their online chat system is useless. Do not use Vividseats!! Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. Address: 111 N. Canal Street. Lack of preparation and communication from the recruiter for each step of the process. B. Berlinda G. Today , California. They take your money, and you have no valid tickets. The insurance was $65.82. Claim your listing for free to respond to reviews, update your profile and manage your listing. Claim it and get a lot of features. You do NOT provide a valuable service; you instead eliminate other purchasing options and make yourself indispensable by way of ticket monopoly. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Leave the paper at home! Maria did a great job helping to fix an issue I had with applying credits to purchase tickets. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. Purchased Celtics tickets in August 22($870 confirmed seats ) for October 2,2022 game. is vivid seats legit - Tecdud.com Vivid seats is horrible. MONTANA FOREIGN LIMITED-LIABILITY COMPANY. It goes against our guidelines to offer incentives for reviews. The name on my ticket was someone who purchased tickets the resold them through vivid seats. The sale of these tickets even violates Virginia state code which states: 59.1-466.6. Please Refund at least $1000. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. Group tickets DO NOT need to have electronic tickets. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. I expect to pay the normal service fees, but not what you charged me for the tickets. 5.5 Total Score. Vivid Seats Culture | Comparably I purchased "group" tickets from Vivid seats for the Jersey Boys Concert in Chattannoga for 7/30/22. There were plenty of open spaces, but I wasnt allowed in. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! We believe in full transparency, and strive to ensure our fans are informed. Approximately 90 minutes later, the seller had noticed you had not accepted the tickets yet and resent your tickets as downloadable QR codes for your convenience to make this easier for you to access. Desired outcome: I purchased tickets to the motley Cre concert in Seattle in 2019. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. First time using Vivid Seats to get tickets. I tried to do that and apparently the event originator didn't enable reselling, so the agent was lying. Thank you. Desired outcome: Business Profile for Vivid Seats LLC - Better Business Bureau Full refund and apology for lack of ticket delivery. This will help us to determine next steps. Please note that you will need to use an iOS or Android mobile device to gain entry to your event.". In one order, my tickets arrived via email within an hour or so. Despite very different reviews, the site is very popular not only in America but also abroad. Along with the listed ticket price, the company adds shipping costs and a service fee to each order. BS. Refund of ticket price. Vivid seats has been getting scammy lately. Tried and tried last night (4/10/22) and again most of the morning (4/11/22) to buy tickets. I will not be using this company again and will never refer a soul. Kept telling me same blurb about it was my fault, not his, no refund, etc. Conveniently buy and. Customer service told me they will not help me because I already accepted the tickets. Never again. Their transfer process never worked on my end and never once did they come up with a better solutions to get my tickets. It wasn't until I purchased the tickets and they were transferred that the tickets show different rows with the same seat number. Top 2,652 Vivid Seats Reviews - ConsumerAffairs However, no matter what link they have provided I cannot access these tickets. I usually stick to stubhub. Ripoff Report | vivid seats complaints, reviews, scams, lawsuits and After telling them that I wanted to cancel the sale because it is fraudulent they told me they could not cancel despite it being pending. Vivid Seats LLC - DE, IL, KY, LA, MA, MI, MN, MT, NC, ND - Bizapedia Unsubscribe easily. The support team was very friendly, knowledgeable about the event, and got me great seats. Never again. We paid about $500 for the tickets in total. How is one supposed to know that xfer Piggyback means your tickets aren't together? In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. Hi Jim, we're disappointed to hear that you did not end up travelling to the event, as we never want you to miss shows you're looking forward to.. Based on the records shown on your order, the tickets were delivered via electronic transfer at 10:24 AM eastern time, more than 90 minutes before the start of the event. All for the seller, not for the customer. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Vivid charged me 78 dollars for a 30 dollar ticket. So I have no tickets and am out $600. Vivid Seats sent Gary a confirmation thru his phone after he paid the $445 required for the 4 tickets. Vivid Seats Review Summary. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Making sure our fans are able to attend their desired event through us is our top priority. Vivid Seats. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. I did not get what I paid for. Parking lot operators have sole discretion to refuse entry if you arrive late to an event, as it is understood to be common practice to arrive before an event is scheduled to begin. Chicago, IL 60606-0606. The market price provided by Vivid was over $500 per ticket. When I go the tickets, I called the venue and was told they were not handicap. Well my tickets were an e-transfer from one of their professional scalpers and I cannot sell these tickets on any reputable site because most reputable sites dont allow e-transfer tickets. I received a link to claim my tickets within 5 minutes of purchasing and was able to transfer the tickets to my Ticketmaster account. None of the options worked for us NEVER will I use this company again. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. UNLV Rebels at Utah State Aggies 2x Football Tickets. Desired outcome: I do not expect Keillor to come back to Denver at his age.
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